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Friday Film Double Feature!

January 9, 2015

jim welchJim Welch is our chief product officer and a pretty hip guy. Well, that’s just my opinion, and it’s based on neon-orange sneakers, bow ties, and being the most active executive on our internal social media network. Oh, he’s also responsible for our cloud operations and direction. That’s still hip, right? Yesterday Jim wrote, “ANALYTICS – drives operational efficiency for Robert Wood Johnson University Hospital. This is worth the 4+ minutes… a journey from scared, to smooth, to super (ROI).” I clicked, and was amazed at the expertise of Desiree Godleski-Morehead, Director of Decision Support Systems at Robert Wood John University Hospital describing the benefits of managing healthcare productivity and labor costs with our Workforce Analytics. The woman is a star!

Speaking of stars, our second feature today is a one man show featuring Nicco Annan, a hotel front desk agent and night auditor at a hotel in LA. Nicco is the featured employee for January in our 1 in One Hundred Million series. If everyone had Nicco’s talent, work ethic and attitude, all of our customer experiences would rock! Check out the video to see how Nicco’s personality, professionalism, and dedication delivers an exceptional experience to his guests. Plus, there’s a dance scene you don’t want to miss!

2 Comments leave one →
  1. Valerie Welland permalink
    January 9, 2015 10:33 am

    I loved Nicco’s enthusiasm. He really gets the customer experience. Also doesn’t hurt that he can tear up a dance floor

  2. January 9, 2015 10:55 am

    I often break into spontaneous dance in my kitchen, but based on their reaction, I don’t think it enhances my family’s um, experience.

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