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They say it’s your birthday…

October 20, 2014

IMG_20141020_085424It is my birthday today, and I’m on my way to Vegas, baby! Well, actually I’m stuck celebrating at Gate 20 after missing my 8:40 flight… Not an ideal start to the anniversary of my birth, but least there’s free Wi-Fi. Today is my annual Fall pilgrimage to Technology Services World where this old dog hopes to learn… Well, you know. Given my services marketing responsibility to fill the lead funnel, plus my passion for the social form, here are some sessions I’m looking forward to:

  • Driving Profitability through Customer Analytics
  • Transform Your Company to Humanize the New Customer Journey
  • Performance Support: Driving Your Customers’ Consumption and Success and Your Revenue
  • Providing Expert Level Services: The Informatica SEAL Team
  • Leveraging Online Learning Communities to Drive Expand Selling
  • Redefine Your Customers’ Online User Experience: Design and Deliver a Simplified, Relevant, and Social
  • Customer Success through Consumption Analytics
  • Setting a Foundation for Social Support SuccessSocial Media: Your Enterprise Customers Are Talking about You – Are You Listening?

I guess I’m looking forward to all of them… If I ever get there.

2 Comments leave one →
  1. Valerie Welland permalink
    October 20, 2014 11:35 am

    Happy Birthday Leo! Looks like a very informative conference. Especially interested in hearing about “Driving Profitability through Customer Analytics”. Have fun!

  2. October 20, 2014 4:54 pm

    Happy birthday Leo!

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