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The internet – “It’s my wife, and it’s my life.”

December 27, 2013

thinking about smartphone addictionThe week between Christmas and New Year’s is filled with retrospectives and tributes to those we lost. I lost my Dad and my closest childhood friend this year. We all lost artist Lou Reed in 2013. The title of this post includes Lou’s words from his timeless song about addiction.

I’m an addict. An internet addict. Admitting it is the first step, but like some addicts, I don’t want to be cured. Yesterday my son, daughter and granddaughter were ravaging through films 1-4 of the “Harry Potter” series on Blu-Ray. This week it is challenging to focus on the “work” part of “work at home,” but I have a conscience, so I make the effort. By the time I joined the festivities, the family was 2/3 through film 4, “Goblet of Fire.” I arrived just in time to see Robert Pattinson’s character killed so he could become a huge star in the “Twilight” series. Anyway, while the kid actors raced through a maze of shrubbery, my kids pounced on me like I was the Triwizard Cup… for looking at my phone. In my defense, they were doing the same thing, plus I’ve seen the film multiple times with my son… My phone contains new stuff and I need the stuff. Bad.

There is such cool stuff on the net, and I’m pretty sure I can’t find it alone, so that’s why I use mankind to find it for me. That’s the curation I’ve written about before, and it’s why we engage in social media. Well, that and so people will “Like” us. I find wonderful curated content on Facebook, LinkedIn, and to a lesser extent, Twitter. I still find Twitter’s sheer volume difficult to manage.

I love this post by @BrianSSommer that @DanAldridge1 posted in the Enterprise Software Selection Open Group on LinkedIn. It’s one of the best I’ve read this year, and worthy of your eyes. Here are the highlights from Brian’s article for me (and Kronos). There’s great opportunity for us to help our customers in these areas:

  1. “The gap between ERP [*insert any enterprise software here] users that truly realize the value from some of these solutions and those that don’t is widening – not lessening.” – We help our customers increase their “user adoption” of our software.
  2. “2014 will be a year of frenzied catchup for many long-delayed and/or incomplete ERP [*insert any enterprise software here] transformation initiatives.” – Don’t let “Phase II” of your projects become “shelfware.”
  3. “Baby steps to cloud solutions will quickly change to big leaps.” – Check.
  4. “So, while I am very happy to see cloud multi-tenant applications solve one part of the maintenance issue (i.e., the vendor now applies all of the upgrades and patches), they don’t do all of the re-testing of interfaces and integrations. This is actually a big deal.”Advanced testing services can help here.

At Kronos, we’re not in the ERP (Enterprise Resource Planning) space, but rather the complementary “workforce management” (HR, Payroll, Scheduling, T&A) category. As we head into our 36th year, we’re moving where our customers are taking us – to the cloud. Today we offer cloud services for our legacy Workforce Central suite, and the pure-SaaS Workforce Ready for small to mid-sized businesses (SMB), but our success has never been about a software delivery platform. Enterprise software success still comes down to solving customer business problems better than competitors, and providing a great customer experience doing it. In 2014, we’ll be keeping that habit.

One Comment leave one →
  1. January 13, 2014 2:27 pm

    Thanks for sharing your insight Leo. No doubt that the Internet has provided us access to a lot of great information – both a blessing and a curse. As a content consumer, I certainly have my favorite blog posts that I visit on a regular basis; however, I always feel as if I’m missing something from other folks’ blog posts. You’re absolutely right about the benefit of curation to help us find this otherwise unknown content. In fact, the best content creators will curate for their audience – as added value for their audience as well as reducing the burden on them as a creator. Just like you did in this post. Here’s a link to a primer on content curation that some content marketers in your audience may enjoy as they learn more about content curation: Feeding the Content Beast

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