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Up Grade and the Rogue Trucker

March 19, 2012

I’ve been thinking about “the upgrade” lately, and once I start thinking things can go in all sorts of scary places. Speaking of scary places, and thinking of the origin of the word “upgrade,” I surmise it’s derived from the general concept of “grade,” like that on mountain roads with many hairpin turns and few guard rails. On a Southwest US road trip with my son in August of 2009, we experienced the white-knuckle terror of navigating steep grades going in and out of Yosemite and Death Valley National Parks. Well, I did. Kyle was able to just enjoy the views while I was stressfully focused on trying to survive Spielberg inspired rogue truckers and other desert creatures.

My current upgrade challenge is for a personal WordPress blog. Every time (not much lately) I log on, this message appears:

WordPress 3.3.1 is available! Please update now.

Like Pavlov’s blogger, I click and am disappointed:

You cannot update because WordPress 3.3.1 requires MySQL version 5.0 or higher. You are running version 4.1.22.

I know I could figure out how to do it, but I’d much rather be writing than figuring out how to upgrade MySQL. It’s a similar choice for Kronos customers: do I learn how to do this application management stuff, or just let Kronos do it for me?

Then there’s the whole “why upgrade” question. For me with WordPress, upgrading will give me richer analytics about my blog, but that’s not important right now since I’m not writing in it… Still, in case you haven’t noticed, analytics is a game changer, and just one of many reasons for Kronos customers to upgrade to Workforce Central 6.3.

An “up” grade, while sometimes scary, is designed to reach a higher point. In the case of software, that point is higher value functionality like our cool Navigator user interface, the new InTouch timeclock, and for everyone with a smartphone, Workforce Mobile.

To help our customers get up the grade, we’re in the midst of a webinar upgrade series on upgrading. One is recorded online and three are coming up:

Upgrading with Cloud Services – Recorded event online.
Find out how the cloud is creating cost savings, improving productivity – and making upgrades easier.

Optimizing Your Upgrade – March 20th at 2:00 – 2:30 p.m. ET
A careful review of pay rules, Genies, and system settings before an upgrade can streamline the process and uncover additional labor cost savings.

KnowledgePass: Your Upgrade Training Resource – March 22nd at 2:00 – 2:30 p.m. ET
Learn how the training resources available in Kronos KnowledgePass can help increase user adoption.

Upgrading with Technology Services – March 28th at 2:00 – 2:30 p.m. ET
Find out how a review of your technical architecture can streamline the upgrade process.

Our webinars share useful tips we’ve learned and ways we can help so your upgrade goes with minimal disruption, because with the big rig of competition bearing down on you, a downgrade is not a ride you want to take.

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